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Three ‘Dos and Don’ts’ for dealing with annoying people at work

    • Smart Thinking from SmartSearch
Three ‘Dos and Don’ts’ for dealing with annoying people at work
Sam Wilson, The 10th of May, 2018

Following on from our recent blog on culture, we thought it would be fitting to provide some advice on something that can be detrimental to a happy company culture – difficult colleagues.

 

It can be tempting to lash out when dealing with annoying people at work. But a new piece in the Harvard Business Review offers tips on building empathy as a way of tackling this “issue”.

Do:

  • Make a concerted effort to understand your colleague’s perspective and feelings.
  • Engage in acts of kindness and compassion toward your annoying colleague.
  • Learn to recognize clues that you’re having a negative emotional reaction toward your colleague. Take deep breaths and stay calm.

Don’t:

  • Take your colleague’s behaviour personally and lash out. Instead, look inward and ask yourself: What’s causing me to react this way?
  • Focus on the differences between you and your colleague. Rather, concentrate on similarities and things you share in common.
  • Shy away from having a conversation with your colleague about how you can best work together. If they drive you crazy, it’s likely that you drive them crazy, too.

 

For more on this: https://hbr.org/2018/04/how-to-develop-empathy-for-someone-who-annoys-you#

 

 

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