Following on from our recent blog on culture, we thought it would be fitting to provide some advice on something that can be detrimental to a happy company culture – difficult colleagues.
It can be tempting to lash out when dealing with annoying people at work. But a new piece in the Harvard Business Review offers tips on building empathy as a way of tackling this “issue”.
- Make a concerted effort to understand your colleague’s perspective and feelings.
- Engage in acts of kindness and compassion toward your annoying colleague.
- Learn to recognize clues that you’re having a negative emotional reaction toward your colleague. Take deep breaths and stay calm.
- Take your colleague’s behaviour personally and lash out. Instead, look inward and ask yourself: What’s causing me to react this way?
- Focus on the differences between you and your colleague. Rather, concentrate on similarities and things you share in common.
- Shy away from having a conversation with your colleague about how you can best work together. If they drive you crazy, it’s likely that you drive them crazy, too.